Support and Contact
Video Tutorials. Awesome video tutorials about VistaPanel usage provided by SecureSignup.net. Created by Andrew Miller, licensed under a Creative Commons Attribution-Share Alike 3.0 (CC-BY-SA-3.0) United States License.
Video tutoriales. Alucinantes video tutoriales sobre el uso de VistaPanel provistos por SecureSignup.net. Creados por Andrew Miller, liberados bajo licencia Creative Commons Attribution-Share Alike 3.0 (CC-BY-SA-3.0) Licencia Estados Unidos de América.
Forum. You can get help from your peers and contacts in our support forum (beta).
Foro. Puede obtener ayuda de sus colegas y contactos en nuestro foro de soporte (beta).
Contact option 1: Internal Ticket System. To contact us please log in to your control panel and submit a ticket to our Technical Staff. Click on Create NEW ticket in the bottom side of your control panel.
Opción de contacto 1: Sistema Interno de Tickets. Para contactar con nosotros por favor acceda a su panel de control y envíe un ticket a nuestro Personal Técnico. Haga click donde pone Crear un NUEVO ticket en la parte inferior de su panel de control.
Contact option 2: Leave a comment below. You can leave us a message in the contact form below.
Opción de contacto 2: Deje un comentario debajo. Puede dejarnos un mensaje en el formulario de contacto de abajo.
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Dear Sirs:
RSA, an anti-fraud and security company, is under contract to assist ING Netherlands Bank and its related entities in preventing or terminating online activity that targets ING Netherlands Bank clients as potential fraud victims. RSA has been made aware that you appear to be providing Internet Services to a fraudulent Web site, which is part of a “phishing scam”*. This activity violates ING Netherlands Bank copyright, trademark and other intellectual property rights and may violate the criminal laws of the United States and other nations.
E-mail messages have been broadly distributed to individuals by a person or entity pretending to be ING Netherlands Bank. These e-mails use ING Netherlands Bank name and identity (including trademarks) without authorization. The e-mails request recipients to verify and submit sensitive details related to their ING Netherlands Bank accounts. Within the fraudulent e-mail message, there is a link that leads the recipients to a fraudulent website displaying ING Netherlands Bank copyrighted materials and trademarks. The fraudulent website is located at the following URL address http://inghelpdesk.mipropia.com/ to which you provide services and which is under your control.
The fraudulent website not only represents a misuse of ING Netherlands Bank intellectual property; its purpose is to improperly obtain personal information of ING Netherlands Bank customers in order to fraudulently access their bank accounts. The owners of those websites typically perpetrate identity-theft related activities, such as using customer’s credit cards or bank accounts without authorization. In addition, since the vast majority of all of the e-mails are not being sent to actual ING Netherlands Bank customers, the actions may serve to damage the reputation and image of ING Netherlands Bank.
Please take all necessary steps to immediately shut down the fraudulent website, terminate its availability to the Internet and discontinue the transmission of any e-mails associated with this website.
We understand that you may not be aware of this improper use of your services and we appreciate your cooperation. We specifically would ask that you also take the following actions: Please provide us with a tar/zip file of the source code for this site, so that we may analyze it to help prevent further attacks. If any customer data has been captured that is stored on your systems or equipment, please send us that data so that the customers to whom that data relates can be notified and take steps to protect their credit. Please provide a copy of any records you maintain that indicate the name, contact information, method of payment or similar information that may be useful in helping learn about the identity and location of the customer for whom the website has been operated.
Thank you for your cooperation to prevent and terminate this fraudulent activity.
Sincerely,
RSA Anti Fraud Command Center
Tel: +44(0)800-032-7751 (UK)
Tel: +1-866-408-7525 (US)
Fax: +972-9-9566658 (EU)
Fax: +1-212-208-4644 (US)
E-mail: afcc [AT] rsa.com
*”Phishing” is an e-mail scam that attempts to trick consumers into revealing personal information, such as their credit or debit account numbers, checking account information, Social Security Numbers, or banking account passwords, through an imposter’s Web site or in a reply e-mail.
50
Hi. Thanks for warning us. We have escalated this issue to our tech support staff (securesignup.net group) and the account involved in this attack has just been banned a few minutes ago. Please, check that offender subdomain is no longer working after flushing your DNS cache. Best regards.
I would like to submit an abuse report about the website
xttp:// *teampow*redfre*. mipropia. com/ index. html
Thanks for the information. The account is banned.
Soy una persona con discapacidad severa, permanentemente en cama, me dedico a paginas web, desearía tener un precio especial que me ubique en Premium WebHosting – Monthly Ultimate pero con un precio especial, espero noticias de Uds. o quiza mayores datos en mi correo personal
cordialmente
Jorge
Lo sentimos, pero no disponemos de precios especiales en curso.
Regards.
Hello,
A ph*sh*ng website has been detected at xttp:// **begin***. mipropia. com/ *bn*. htm.
Could you please suspend the corresponding hosting account?
Thank you in advance for your help.
Regards,
Lexsi
The account is suspended. Thanks for the information.
The page: indieregalo .mipropia .com is a fraud trying to ste4l credit card and p4yp4l details. Please email to confirm when it has been closed.
Thanks,
Scott
Hello and thank you very much for informing us.
We have just taken down that account a few minutes ago based on your information. Please, clear your cookies and DNS cache and reboot your modem and PC to check the website is no longer working.
Hello.
Can I change my domain name from moscuseraturre.mipropia.com to moscuserrature.mipropia.com?
thank you in advance.
No, you cannot. Although you can:
Thank you for your answer.
one more thing:
I have created a new account but when trying to get on my site it’s being redirected to http://securesignupoffers.net.
Can you please check?
Your website seems to be working now. Let us now if you experience more issues.
quiero instalar zencart pero hay un error,me pide habilitar php_curl
para eso tendria que entrar en php.ini usted lo puede hacer se lo agradeceria mucho.
Lo sentimos, pero php_curl no está activado en la red de hosting gratis. Tampoco es posible variar php.ini.
Para tener acceso a dichas prestaciones tendrá que adquirir un hosting de pago. Normalmente recomendamos los planes de hosting compartido (tipo Premium) pero en el caso de Zencart y similares recomendamos comprar un plan de Servidor Privado Virtual (VPS).
can you unlock my account?
Your account has been terminated because a dangerous file was found in it. Please register a new account with a different email address. Before you start uploading your website, please make sure your operating system is updated. Then update your antivirus program and scan your whole computer. Make sure your system is secure.
Dear sirs
In your Web server IP: 209.190.24.6 (xttp:// infinitagroup .mipropia .com/mps/RTLogin01.aspx.htm)
we found the presence of clone pages of our Italian Bank (“Banca Monte dei Paschi di Siena S.p.A”).
We realized that the ph1shers are using these pages for ph1shing attacks targeted at our customers home banking.
All the cloned web pages are hosted on a server where the directories are accessible by browsing.
We ask you to remove immediately these Web Pages which are illegally hosted on your server than the European Directive 95/46/EC and all other directives that flow from it.
Thanks in advance
Lorenzo Gasparini
Sviluppo e Gestione SOC
Area Sicurezza Integrata – Servizio Security Operation Centre
CONSORZIO OPERATIVO GRUPPOMONTEPASCHI
Via Ricasoli, 60 – 53100 SIENA (Italy)
Tel. (+39) 0577 299672 – Fax (+39) 05770945175 – Cell. (+39) 335 7520380
http://www.mps.it
Hi.
We have banned this account a few minutes ago. Please, clear your cookies and DNS cache to check that the mentioned website is no longer working.
And thank you very much for informing us.
What the! My site says thet is blocked men, why? It’s a forum and I can get in!
Hello.
Yes, your account is closed. Our robots detected dangerous words in your site. In the case of a forum, this usually means one of two things:
bad links and S-P-A-M messages were found in your site, or
your forum is addressing one or more topics NOT ALLOWED in our free hosting service.
We need to discuss this further but cannot do it here. Please open a new account, log in to Control Panel and go to section Open a NEW ticket. Inside the ticket please tell us what your forum’s topic was, the script you were using (SMF, phpBB, etc) and your old username.
13 July, 2011. Activated my a/c through your email link sent to me. Since then, have not received any further emails, can not log in vista panel. Tried to make another one vtec.mipropia.com using my other email address (gmail.com), never ever received any email ever. Is there any site problems or email problems, as I used both yahoo and gmail accounts. Thanks for any reply.
Hi.
Please, double check your s-p-a-m folder. You may also need to whitelist our domain inside your email settings or options.
Both accounts are active and online with the initial index file.
Yes, we have email problems with Yahoo! and Hotmail recipients (whole MS group) but not with Gmail. Thanks for telling us.
See inside that folder inside both email accounts and if you don’t have those two emails with your details, please reply to this comment and we’ll sort this out.
Hi, just checked my inbox both yahoo and gmail. Nothing under spam. In my yahoo a/c there is just one email from you guys for the activation that goes like this: “Dear mipropia.com’s Member,Thank you for registering with mipropia.com.
Please click on the link below to activate your account. If the page does not display, you may copy and paste the link to your browser.
(link edited)
best regards
mipropia.com”
I have not received any secodary email for my ftp u/n and p/w without which I can not upload any web pages…
Would you be able to delete my a/c so that I can re-try it from the start again?
Thank you for your reply,
Vtec.
Just found the spam folder location under gmail. It is hidden under the title of “6 more”, sorry for that. Again, clicked the link for activation, and it said successfully activated, you will receive another email within a few moments… But now I have a question: my yahoo and gmail a/c are activating the same subdomain name. Will that work or will you have to delete both my yahoo and gmail a/c so I can re-try it… Thanks.
Wow, just received gmail ftp u/n and p/w info in my inbox. So think yahoo must be a problem. Gmail works. Sorry for inconvenience and thanks very much for helping me out.
Hi there.
It seems you have 3 accounts:
Do you still want us to close any of those? And which one?
This account is being used as ph*sh*ng scam for st**m user accounts. xttp: // *******. *******. com/. To anyone viewing, it is fake don’t actually try it.
The account was removed. We had more people warning about this one. Thanks for telling us.
Hi,
This is a ph*sh*ng site, can you please take it down?
xttp: // stan***. *****. ***/ ******/ ***** .***
Thanks!
Sonia
We took it down. Many thanks Sonia.
It site of S****s passwords of people site of vkontakte.ru
I ask Blocking this site.
xttp: //*********** .com/
Thank you for Understanding
The site you say is blocked. Thanks for informing us.
Someone is using your webhost to h**k s***m account!
xttp: //*************.com/
Thanks for telling us. The account was removed.
Please remove xttp: //*********.com, this is a p*****ng s**m.
Thanks for the information. We removed the account.
We have received a comment:
—–
Dear XYZ .com,
We have just learned that your service is being used to display
(the comment goes on – deleted for security reasons)
as we know that you do not condone the use of your services for such ******** purposes.
Regards,
P a Y P a l.
Trust and Safety
—–
The account addressed is banned. Thanks for the information.
Hellou
i am been banned and i can’t log in the Vista Panel to send the Support Ticket.
User name is_
mipc_53839487
Thank you very much
Please, open a new account with a different email address. Login and create a support ticket. Give as much details as you can. Additional details may be required.
I cann’t login:
“This control panel is currenly not available, however will be available soon. “
No one can. VistaPanel control panel is expected to be available again in 5-7 days. And FTP access may be possible soon. You can read more about this maintenance issues here.
hi! i have a free hosting account in mipropia (u: mipc_######) but i have a paid domain. i noticed that my site (jenglai.mipropia.com) became inaccessible. it has been months and it was working perfectly since it was set up. now, it is inaccessible. what could be the problem?
Your site is working ok right now. Please, let us now if this happens again.Sorry, I spoke too soon. Your site was intermitently accessible. And at least for the next 7 days access problems will remain, as maintenance tasks are carried out.
www. *********. com they are trying to steal people’s passwords
already posted once but you removed my post
We already suspended that account. As you can see, your message was not removed. Only pending for approval. Thanks for the information.
this (subdomain) website is trying to steal people’s passwords
plz remove it
Thanks for your message. We have suspended that account.
The URL www. *****. com is a phishing site, can you please remove it? It steals passwords from ***** platform.
Thanks for your help. We have already suspended that account.
Hello! I have an free acount. I just need to know if your server support “mail()” function, because i dont understand where is the problem. When I send an email, the script reeturn: sent, but it does not come…
Email functionality is not working anymore with mipropia’s subdomains in order to reduce mail-spam activity. It works if you add your own domain (from any registrar,
even with free domains) but there will be a delay in email delivery due to automated check for spammed emails. A solution that works is to use Google Apps Standard Edition (free version) or Google Apps Premier Edition (paid version) and adjust your script to their SMTP service.I’m trying to open forum but sometimes there are no images on it :(
We need more details:
Hi there
I have my own domain. Is that possible that i can get advantage of your free hosting and how?
Maria
Yes. You can use your own domain name with our free hosting.
How?
That’s a longer answer:
Other considerations:
Does your web host support mailforms?
Thanks for your attention and help!
Bryan
Hi.
Yes, our webhost supports mailforms. However, due to high spambot activity, our spam filters will delay email delivery for several hours.
You can overcome this delay -and false positives too- if you sign up for Google Apps Standard Edition (free version) or Google Apps Premier Edition (paid version).
Hope this helps.