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Go to Frequently Asked Questions – Preguntas Frecuentes. to read some Common questions (beta) – Cuestiones comunes (beta)

Video Tutorials. Awesome video tutorials about VistaPanel usage provided by SecureSignup.net. Created by Andrew Miller, licensed under a Creative Commons Attribution-Share Alike 3.0 (CC-BY-SA-3.0) United States License.
Video tutoriales. Alucinantes video tutoriales sobre el uso de VistaPanel provistos por SecureSignup.net. Creados por Andrew Miller, liberados bajo licencia Creative Commons Attribution-Share Alike 3.0 (CC-BY-SA-3.0) Licencia Estados Unidos de América.

Forum. You can get help from your peers and contacts in our support forum (beta).
Foro. Puede obtener ayuda de sus colegas y contactos en nuestro foro de soporte (beta).

Contact option 1: Internal Ticket System. To contact us please log in to your control panel and submit a ticket to our Technical Staff. Click on Create NEW ticket in the bottom side of your control panel.
Opción de contacto 1: Sistema Interno de Tickets. Para contactar con nosotros por favor acceda a su panel de control y envíe un ticket a nuestro Personal Técnico. Haga click donde pone Crear un NUEVO ticket en la parte inferior de su panel de control.

Contact option 2: Leave a comment below. You can leave us a message in the contact form below.
Opción de contacto 2: Deje un comentario debajo. Puede dejarnos un mensaje en el formulario de contacto de abajo.

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56 Comments
  1. Soy una persona con discapacidad severa, permanentemente en cama, me dedico a paginas web, desearía tener un precio especial que me ubique en Premium WebHosting – Monthly Ultimate pero con un precio especial, espero noticias de Uds. o quiza mayores datos en mi correo personal

    cordialmente
    Jorge

  2. Lexsi permalink

    Hello,

    A ph*sh*ng website has been detected at http://**begin***.mipropia.com/*bn*.htm.
    Could you please suspend the corresponding hosting account?

    Thank you in advance for your help.

    Regards,
    Lexsi

  3. Scott permalink

    The page: indieregalo .mipropia .com is a fraud trying to ste4l credit card and p4yp4l details. Please email to confirm when it has been closed.

    Thanks,
    Scott

    • Hello and thank you very much for informing us.
      We have just taken down that account a few minutes ago based on your information. Please, clear your cookies and DNS cache and reboot your modem and PC to check the website is no longer working.

  4. Costel permalink

    Hello.

    Can I change my domain name from moscuseraturre.mipropia.com to moscuserrature.mipropia.com?

    thank you in advance.

    • No, you cannot. Although you can:

      • add it as a new subdomain. Just log in to your control panel and go to subdomain management. Type the new subdomain you want, click add and you will get the new subdomain unless it is already taken.
      • or open a new account. Just move your stuff to the new account. Leave the old account empty and it will be deleted within 30 days aprox.
  5. quiero instalar zencart pero hay un error,me pide habilitar php_curl
    para eso tendria que entrar en php.ini usted lo puede hacer se lo agradeceria mucho.

  6. can you unlock my account?

    • Your account has been terminated because a dangerous file was found in it. Please register a new account with a different email address. Before you start uploading your website, please make sure your operating system is updated. Then update your antivirus program and scan your whole computer. Make sure your system is secure.

  7. Lorenzo permalink

    Dear sirs

    In your Web server IP: 209.190.24.6 (http:// infinitagroup .mipropia .com/mps/RTLogin01.aspx.htm)
    we found the presence of clone pages of our Italian Bank (“Banca Monte dei Paschi di Siena S.p.A”).
    We realized that the ph1shers are using these pages for ph1shing attacks targeted at our customers home banking.
    All the cloned web pages are hosted on a server where the directories are accessible by browsing.
    We ask you to remove immediately these Web Pages which are illegally hosted on your server than the European Directive 95/46/EC and all other directives that flow from it.

    Thanks in advance

    Lorenzo Gasparini
    Sviluppo e Gestione SOC
    Area Sicurezza Integrata – Servizio Security Operation Centre
    CONSORZIO OPERATIVO GRUPPOMONTEPASCHI
    Via Ricasoli, 60 – 53100 SIENA (Italy)
    Tel. (+39) 0577 299672 – Fax (+39) 05770945175 – Cell. (+39) 335 7520380
    http://www.mps.it

    • Hi.
      We have banned this account a few minutes ago. Please, clear your cookies and DNS cache to check that the mentioned website is no longer working.

      And thank you very much for informing us.

  8. Habbodex permalink

    What the! My site says thet is blocked men, why? It’s a forum and I can get in!

    • Hello.
      Yes, your account is closed. Our robots detected dangerous words in your site. In the case of a forum, this usually means one of two things:

      bad links and S-P-A-M messages were found in your site, or
      your forum is addressing one or more topics NOT ALLOWED in our free hosting service.

      We need to discuss this further but cannot do it here. Please open a new account, log in to Control Panel and go to section Open a NEW ticket. Inside the ticket please tell us what your forum’s topic was, the script you were using (SMF, phpBB, etc) and your old username.

  9. 13 July, 2011. Activated my a/c through your email link sent to me. Since then, have not received any further emails, can not log in vista panel. Tried to make another one vtec.mipropia.com using my other email address (gmail.com), never ever received any email ever. Is there any site problems or email problems, as I used both yahoo and gmail accounts. Thanks for any reply.

    • Hi.

      Please, double check your s-p-a-m folder. You may also need to whitelist our domain inside your email settings or options.
      Both accounts are active and online with the initial index file.
      Yes, we have email problems with Yahoo! and Hotmail recipients (whole MS group) but not with Gmail. Thanks for telling us.
      See inside that folder inside both email accounts and if you don’t have those two emails with your details, please reply to this comment and we’ll sort this out.

      • Hi, just checked my inbox both yahoo and gmail. Nothing under spam. In my yahoo a/c there is just one email from you guys for the activation that goes like this: “Dear mipropia.com’s Member,Thank you for registering with mipropia.com.
        Please click on the link below to activate your account. If the page does not display, you may copy and paste the link to your browser.

        (link edited)

        best regards
        mipropia.com”
        I have not received any secodary email for my ftp u/n and p/w without which I can not upload any web pages…
        Would you be able to delete my a/c so that I can re-try it from the start again?
        Thank you for your reply,
        Vtec.

      • Just found the spam folder location under gmail. It is hidden under the title of “6 more”, sorry for that. Again, clicked the link for activation, and it said successfully activated, you will receive another email within a few moments… But now I have a question: my yahoo and gmail a/c are activating the same subdomain name. Will that work or will you have to delete both my yahoo and gmail a/c so I can re-try it… Thanks.

      • Wow, just received gmail ftp u/n and p/w info in my inbox. So think yahoo must be a problem. Gmail works. Sorry for inconvenience and thanks very much for helping me out.

        • Hi there.
          It seems you have 3 accounts:

          • userXXXXX6922 – the website under this account is working correctly (well done mate)
          • userXXXXX7505 – this website is redirecting to mybookface which usually means there may be a problem in the HTML code
          • userXXXXX8266 – and this one still has the default index page

          Do you still want us to close any of those? And which one?

  10. James permalink

    This account is being used as ph*sh*ng scam for st**m user accounts. http:// *******.*******.com/. To anyone viewing, it is fake don’t actually try it.

  11. Sonia permalink

    Hi,

    This is a ph*sh*ng site, can you please take it down?

    http:// stan***. *****. ***/******/***** .***

    Thanks!

    Sonia

  12. vano permalink

    It site of S****s passwords of people site of vkontakte.ru
    I ask Blocking this site.
    http: //***********.com/
    Thank you for Understanding

  13. notsoano permalink

    Someone is using your webhost to h**k s***m account!
    http: //*************.com/

  14. kol permalink

    Please remove http: //*********.com, this is a p*****ng s**m.

  15. We have received a comment:

    —–
    Dear XYZ .com,

    We have just learned that your service is being used to display

    (the comment goes on – deleted for security reasons)

    as we know that you do not condone the use of your services for such ******** purposes.

    Regards,

    P a Y P a l.
    Trust and Safety
    —–

    The account addressed is banned. Thanks for the information.

  16. Njemac permalink

    Hellou
    i am been banned and i can’t log in the Vista Panel to send the Support Ticket.
    User name is_
    mipc_53839485

    Thank you very much

    • Please, open a new account with a different email address. Login and create a support ticket. Give as much details as you can. Additional details may be required.

  17. Alfred permalink

    I cann’t login:

    “This control panel is currenly not available, however will be available soon. “

  18. hi! i have a free hosting account in mipropia (u: mipc_######) but i have a paid domain. i noticed that my site (jenglai.mipropia.com) became inaccessible. it has been months and it was working perfectly since it was set up. now, it is inaccessible. what could be the problem?

    • Your site is working ok right now. Please, let us now if this happens again.
      Sorry, I spoke too soon. Your site was intermitently accessible. And at least for the next 7 days access problems will remain, as maintenance tasks are carried out.

  19. dan permalink

    www.*********.com they are trying to steal people’s passwords
    already posted once but you removed my post

    • We already suspended that account. As you can see, your message was not removed. Only pending for approval. Thanks for the information.

  20. dan permalink

    this (subdomain) website is trying to steal people’s passwords
    plz remove it

  21. tehsusenoh permalink

    The URL www.*****.com is a phishing site, can you please remove it? It steals passwords from ***** platform.

  22. Hello! I have an free acount. I just need to know if your server support “mail()” function, because i dont understand where is the problem. When I send an email, the script reeturn: sent, but it does not come…

    • Email functionality is not working anymore with mipropia’s subdomains in order to reduce mail-spam activity. It works if you add your own domain (from any registrar, even with free domains) but there will be a delay in email delivery due to automated check for spammed emails. A solution that works is to use Google Apps Standard Edition (free version) or Google Apps Premier Edition (paid version) and adjust your script to their SMTP service.

  23. xXmikenopXx permalink

    I’m trying to open forum but sometimes there are no images on it :(

    • We need more details:

      • what forum are you talking about? what’s the link to the forum?
      • what’s your user name?
      • what kind of forum you try to install?
      • You cannot install nulled forum software like vB and IPB. You have to pay the license to the software vendor.
      • You can install free forum software like SMF and phpBB with the automatic installer (iVista Easy Script Installer) and many others if you do it manually.
  24. Hi there
    I have my own domain. Is that possible that i can get advantage of your free hosting and how?

    Maria

    • Yes. You can use your own domain name with our free hosting.

      How?
      That’s a longer answer:

      1. You open an account with us.
      2. Then you go to your registrar and change NS records (to us: ns1.mipropia.com and ns2.mipropia.com).
      3. After that, you log in to our control panel and add it (Add-on Domains).
      4. This will create a new /folder/subfolder and it would look like /cafeinnovate.mipropia.com/htdocs for example.
      5. To move to a different hosting provider you should first delete your domain from our control panel and then change your NS records in your registrars panel.

      Other considerations:

      1. Changes in NS records can take up to 72 hours to propagate.
      2. You have to upload your files exactly inside /yourdomain.com/htdocs folder.
      3. Your files can be simple html files or you can try out php files too.
      4. Most people try several CMS’, blogs and forums. The software provided by wordpress.org is a good one to start with but there are many more.
      5. You are not required to have a deep knowledge of HTML but familiarity with it will help you very much.
  25. Does your web host support mailforms?

    Thanks for your attention and help!

    Bryan

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